FAQs

After creating your account, you will need to verify your email address before completing your profile. You can then add your exam date, if you know it, and choose a subscription plan. Once your account is set up, you can start practising clinical and calculation questions by topic, use mixed practice mode, or attempt a mock paper.

Your subscription gives you access to the question bank, clinical topics, calculation practice, mock papers, detailed explanations, flashcards, progress tracking, and an interactive dashboard to help guide your revision.

You can practise questions by individual topic or use classic mode, which gives you a mixture of questions from different topics. To get the most benefit, we recommend reviewing the explanation after each question and revisiting questions you have previously completed, especially those you answered incorrectly.

Each mock paper can only be attempted once, so we recommend starting it when you feel ready. The mock is designed to reflect the structure of the registration assessment, with Part 1 and Part 2 included. You can choose to complete both parts back-to-back or complete the second part later when you feel prepared. Mock papers are designed to help you practise timing, exam technique, and mixed-topic questions. After completing a mock, you will be able to review your score breakdown and incorrect answers.

Your dashboard shows your scores, completed questions, mock results, study streaks, topic performance, and areas that may need more practice. Use this information to guide your revision and focus on the topics that need the most attention.

Use the Report Question button on the question page and explain the issue. This may include an unclear explanation, a possible incorrect answer, outdated guidance, a typo, or a calculation rounding concern. We will review reported questions and update them where needed.

Yes. You can manage your subscription from your account or billing settings. From there, you can change your plan, cancel your subscription, or renew your access. Memberships renew automatically and are billed monthly, six-monthly, or yearly depending on your chosen plan, so please keep track of your renewal date.

We do not offer refunds for our plans. Refund requests are handled according to our refund policy. If you believe you are eligible for a refund, please contact support with your account email and the reason for your request, and we will review it.

No. Accounts are for individual use only and must not be shared with anyone else. Each account is designed for one student so that progress tracking, analytics, mock results, and dashboard recommendations remain personalised. Account sharing is strictly prohibited and may result in your account being restricted, suspended, or banned. No refund will be given if your account is banned. Full details can be found in our Terms and Conditions.

You can contact us through the Contact Us page if you have general questions, notice a bug, or are interested in working with us. You can also contact us from within your account after signing in. We aim to respond within one working day.

No. This is an independent revision platform and is not affiliated with, endorsed by, or connected to the GPhC. Our questions are original and designed to provide realistic and useful practice for the registration assessment. Although the platform is designed to support your preparation and build exam confidence, using it does not guarantee any exam outcome.